Scope of Application

This statement applies to the website https://www.cliniccare.de/en/ as well as all language versions (German, English, French).

Provider: ClinicCare GmbH, Holzweide 6, 28307 Bremen, Germany
Phone: +49 421 48 99 66
Email: [email protected]

ClinicCare operates a German and multilingual online shop for medical supplies, practice furniture and teaching aids - with products for equipping medical practices, therapy facilities and nursing homes in the areas of inhalation & respiratory therapy, care & hygiene, therapy aids and supplementary care and training solutions.

Legal Basis

This website is subject to the German Accessibility Strengthening Act (BFSG) and implements Directive (EU) 2019/882 – European Accessibility Act.
We adhere to EN 301 549 (current version; generally WCAG 2.1 AA, voluntarily already WCAG 2.2 AA).

• EN 301 549 (current version)
• Web Content Accessibility Guidelines (WCAG) 2.1 AA – voluntarily 2.2 AA

Compliance Status

After a self-assessment on 25.06.2025, our website is partially compliant with the above requirements.

Non-Accessible Content & Alternatives

The following content is currently not fully accessible:

• Low color contrast on some buttons and price labels (fix in progress – scheduled completion Q3 2025).
• Missing alt texts for some product images (retrofitting in progress – Q3 2025).
• Partially missing video subtitles and transcripts (completion by Q4 2025).
• Empty link placeholders and very small text in promo banners (fix in UI refactor, Q4 2025).

Reason: The mentioned issues are already being addressed; a "disproportionate burden" is not claimed. Users can request accessible alternatives via the contact methods below.

Feedback and Contact

We are continuously working to reduce barriers. If you notice any limitations, please inform us — we will respond within seven working days.

• Email: [email protected]
• Contact form: https://www.cliniccare.de/en/kontakt

Enforcement Procedure

If you do not receive a satisfactory response within the specified period, you can contact the responsible market surveillance authority under § 20 BFSG for the federal state of Bremen. Since no separate BFSG authority has been designated yet, the Central Office for Accessible Information Technology currently serves as the interim contact:

A nationwide list of all market surveillance authorities can be found at https://tipps-barrierefreie-website.de/…

Date of Creation and Last Update

This statement was created on 25.06.2025. It is reviewed at least annually and after major website releases.