Right of cancellation

Right of Withdrawal for Consumers 
(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are neither commercial nor self-employed.)

Instructions on Withdrawal

Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,

- on which you or a third party designated by you, who is not the carrier, takes possession of the goods, provided you ordered one or more goods as part of a single order and they are delivered together;

- on which you or a third party designated by you, who is not the carrier, takes possession of the last good, provided you ordered several goods as part of a single order and they are delivered separately;

To exercise your right of withdrawal, you must inform us (ClinicCare GmbH, Holzweide 6, 28307 Bremen, Phone: +49 421 48996958, Email: [email protected]) by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any case no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning goods that can be sent by parcel and the direct costs of returning goods that cannot be sent by parcel. The costs for goods that cannot be sent by parcel are estimated to be a maximum of approximately €150.

You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties, and functioning.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on market fluctuations over which the trader has no influence;
- for the delivery of newspapers, periodicals, or magazines, except for subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods that, due to their nature, have been inseparably mixed with other goods after delivery;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.

End of the Withdrawal Instructions

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To ClinicCare GmbH, Holzweide 6, 28307 Bremen, email address: [email protected]:
I/We () hereby withdraw from the contract I/we () concluded for the purchase of the following goods ()/ the provision of the following service ()
Ordered on ()/ received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is made on paper)
Date
(*) Delete as applicable.